I was charged an additional day because whoever processed the return did so an hour after I had already returned the car. When I told them the day I picked it up that it smelled of smoke and garbage so I called them to dispute the charge and told them. Hope it was worth the extra $169.95 you charged-it won’t happen again-lesson learned.I won’t use you again and will make sure anyone and everyone knows of my experience. Car rental agencies are all the same, up sell all the time. I will never rent from them again. Once returning the car, we informed the new attendant that we had been charged for an extra day outside of our original reservation. We were told that it was just a hold on the card but would not be the full amount charged. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. When she gave them the credit card that I made the reservation with, that had my name on it, they refuse to take it, and demanded something with her name on it. I was completely stranded with no ID or money. Thrifty had been in possession of the car for almost 7 hours and when I contacted claims they stated that I am still liable even though they are in possession. Really? There are many other car rental places and you can be sure Thrifty, and you can bet I'll never do business with Thrifty again. The toll amount was $2.70. first thoughts were - drinks, change and trash left in rental car. When I returned the car I was charged $400 and cleaning fees. That way to make sure there's no problems with the car. Been home for 3 days after our trip. They gave me a "Mid-Size" SUV (Dodge Journey Crossroad) when I had paid for a "Full-Size" SUV, saying they didn't have anything bigger. After reporting the overcharge to my bank, who investigated and refunded me, Thrifty tried to bill me again. That way both the rental party and the company can do it together. Our car had several dents, scratches and marks all over the vehicle. Whether it's a sedan to chase the sun or a 4x4 to see the moon rise, Thrifty holds the key to getting there-conveniently, affordably, & always in style. Standard $21/day. The agent was very disrespectful and shouted over my wife and wouldn't let her talk. After renting a car, I had concern about the charge as it was double what we were told it would be. The attendant was extremely sales-y and attempted to upsell and take advantage of me at every opportunity. I’ll even chip in for a more expensive car rental company to make sure no one else gets taken advantage of. Thrifty Car Rental, Kearney. What a joke! Thrifty Car Rental Reviews Other Rental Cars: Average: 2.0; High: 5.0; Write a Review < / > Embed ⚑ Claim this listing Add to list. Find 5 listings related to Thrifty Rental Car in Smithfield on YP.com. Note: Reservations booked through sources other than Thrifty.com or 1-800-THRIFTY (847-4389) within the … Horrible experience this past week at seatac airport with Thrifty this past week. We ended up taking our own car along with the rental as that was the only way we could go as a family. not thrifty when they sneak the fees in on you. We expect to be compensated for the OBVIOUSLY stolen phone and we are getting nowhere. Intermediate $16/day. Numerous email inquiries were unreturned. This was the worst rental experience of my life. Contacted us one hour before we were due to pick up a truck to say it was no longer available leaving us stranded for our move. I am shocked and appalled this is their customer service. Reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. I strongly advice people to stay away from this company. Latest prices: Economy $33/day. So I called. I called and was not able to speak to a manager until about 6 hours later because the agents kept hanging up on me. THEY ARE SCAMMERS. In addition, Thrifty is one of the largest car rental companies in the world and is a wholly owned subsidiary of Dollar Thrifty Automotive Group, Inc. (NYSE: DTG). The car was dirty, smoked in, windshield had a crack in it and two dents. Thrifty added full coverage insurance even though driver has full coverage and additional insurance purchased through Expedia. Our plan to take the family trip together in one car was ruined. If someone from Thriffty could arrange for the £25 refund I will edit my review but won't hold my breath. When booking on the Thrifty website, the absolute lowest price on all rentals is guaranteed. Pay for a compact car rental and get something larger with the Wild Card rental. “Dishonest rental office - worst ever rental car...” Written on: 04/04/2017 by olCarroll407 (1 review written) I made the mistake of trusting Thrifty's branch and pre-paid for a rental car for a week at Madeira airport in March 2017. I will not rent from Thrifty again. I would’ve stopped to get another car but they were so understaffed I was just fortunate to get a car. We value your privacy. I took picture before we left the lot. Especially during 2020, they are trying to charge me extra money, how sad. Please use uber or taxi it would be cheaper than rent a car. Not the way to do business that’s for sure. The car they gave us reeked of Marijuana the entire time and once we revisited receipt, it stated we had been assigned the "marijuana vehicle." Business Profile. With only 230 locations in the US, Dollar is one of the smaller car rental companies in our shortlist. Had a pre paid reservation setup by my employer. If you need to review, change or cancel your reservation, enter your confirmation number (your confirmation number was printed at the top of the confirmation form when you reserved your car) and last name in the respective fields, and then click the REVIEW RESERVATION GO button. I rented a car from Thrifty Car Rental at Reagan Airport in Wash D.C. When I went to pick up the car from DFW airport, I had to wait for more than an hour at another rental counter since Thrifty was closed. Compare Thrifty Car Rental and Enterprise Rent A Car pros and cons using consumer ratings with latest reviews. Essentially, Thrifty are thieves. Start your review of Thrifty Car Rental! I signed it (in a hurry because it had taken us so long to finish the transaction, thinking I was signing the regular rental agreement. I feel harassed. They charge mi card for an extra insurance coverage I never consented. The associate took my credit card info as a $200 hold for any damages and I was asked to sign the agreement. Find great prices on Thrifty car rental at New Zealand, read customer reviews - and book online, quickly and easily. Two days later when I got my receipt through an email they overcharged me $400 trying to say that I smoked in the vehicle and I don't even smoke cigarettes. Thrifty Car Rental. Hidden Taxes & Fees. I missed my flight the next day as well due to not having any valid ID to travel with. Now I know why Thrifty is cheaper - service sucks!!! Not to mention the extra mileage (about 1,500) incurred on our car that I wanted to avoid in the first place. The rental was $85.76. Never use Thrifty. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. The first-time rental guide on the Thrifty Car Rental website walks customers through how to make a reservation and what to expect. Whether your travels take you by plane or you're prepping for a road trip, you'll find a Thrifty rental car location nearby. Terrible company. I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. Advantage Rent A Car. Still out a extra 400 bucks and now a extra 71 bucks. Original review: Dec. 28, 2020. Any reservation with a Wild Card is guaranteed at least a compact car, but it may be upgraded at no additional charge. I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. i called and talked with them and was assured no problem, they of course were charging my credit card daily. Which mind you was cheaper than the deposit they requested. I called them to let them know about the smell in the vehicle. Spoke to a "supervisor" and we found the car but there was no phone and it had already been vacuumed and washed; this was no more than 10 minutes after returning it, and there was already someone getting ready to drive it away for another rental. however they came to my house that night and took the vehicle before i could even unload it, not only did they charge me a premium for being late my daughters laptop was gone and NOW they want my to pay $800 for them taking the car, I have been renting cars for over 25 years documented and i have never in my life experienced anything like this, all of the trouble i had to go through to get my stuff back minus the Laptop of course, and not to mention the way i have been treated, So be sure to stay clear of Thrifty because this is their new scam, i mean i could see if i was way late and had not paid on the car sure, but not when they know where you and are charging your card daily have your address drivers license number employer address phone number, there is no way this is not a new scam to charge astronomical amount on your card. Why, logically would anyone need to purchase insurance through Thrifty if they already had full coverage and paid extra for the Expedia coverage??? A link has directed you to this review. MSP Car Rental through Thrifty MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. This is absurd. This add up to another $250 AT MOST!. Car rental arranged by my insurance while my car was in repair. A free inside look at company reviews and salaries posted anonymously by employees. I’m like hmmm no. Featured. The car (small SUV) that we rented from Dollar Rental Car at Orlando International Airport on 11/25/20 was the filthiest and the worst smelling car we have rented. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. When I went to return the vehicle there was no one there. Thrifty Rental Car partners with airline rewards programs to offer miles or points for every rental. I rent it from Thrifty about a month ago for about 4 weeks. Sign up to receive our free weekly newsletter. Minivan $25/day. Return the rental 5 days later everything went fine. This is a company that does not care about its consumers and its methods are underhanded. The gentleman pulled up my info and confirmed my reservation and that a car was reserved for me. Had a flat tire and no spare was in the car. I arrived at Tampa International Airport to pick up my rental car. They said that I should have a number. ), and state taxes (over $100?? I was on speakerphone with Thrifty agent and daughter and boyfriend-told Thrifty to remove all insurance charges as they were unnecessary due to driver having full coverage and extra coverage purchased through Expedia. ... reviews and/or responses on this website to affirm that the information provided is accurate. He said only way to remove would be for them to make an 8 hour round trip drive to break the contract. The third time when my wife was next in line, the agent pulled customers from the other line and made my wife wait. Booked through Expedia for daughter and boyfriend. This is absolutely horrible business. NO REFUND ON THE DIFFERENCE. When I hung up agent then added on liability insurance-which was still unneeded as driver has full coverage and extra through Expedia. Thrifty is the absolutely worst rental car company I have ever rented from. Bucks. I did not get back to Ga. on Sat. 196 reviews of Thrifty Car Rental "If you ever fly into O'Hare and you need a car rental, DO NOT RENT FROM THRIFTY. Literally terrible. Thrifty review: Pricing. Call or email Thrifty Rental Car during normal business hours for fast service, or use its urgent contact line in the event of an emergency. 58 Thrifty Car Rental reviews. I think it would be only fair if someone walked through that car for damages before we left the parking lot. Enjoy reading our tips and recommendations. Normally if the company does not respond within the time limit the charge is forfeit. The tracker then showed the phone clearly moving away from us. She had to come up with all sorts of ID other than just the norm, which is a driver's license. This has to be illegal as they are unfairly charging me outside what their policy is to charge a customer. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They told me it will take 24-48 hours. I DO NOT recommend their services. Yes, $45.00 extra for administrative fee. They want to cancel my card. Use another less devious company for your rental needs. Budget Car Rental New Zealand 9.16667 /10 1 like. I called customer service and instead of helping a customer, he didn't do anything for the extra charge. Our vacation plans were turned upside down at the last minute. Worst customer service. Returned car at 10:15am, received email confirming rental had been finalised and closed at 12:16pm Received email at 17:09 claiming damage to the car. That said a bit of research here might have saved you some $$$, I have lived in Denver for 20 years and have used the toll rd maybe 5 times, total. I paid in advance for my wife to get a car in full, so all she would have to do was to pick up the car and go. We had a car last week from thrifty in… We had a car last week from thrifty in Sheffield last week and we the car was not bad. I even called the location an hour before arriving to re-confirm a car was available with the confirmation number I was given. We return the car better shape than when we got it. Unsubscribe at any time. Be the first one to find this review helpful. Received a charge of $107.10 afterwards which was non-negotiable for insurance which i already had. Minivan $50/day. I call thrifty back. This makes no sense to me. Not to mention all the other random charges that took it from $296.12 to $951.00. Be careful using third party reservations as well. Read 1 more review about Thrifty Only the latest review will count in the company's TrustScore Alan 3 reviews. Blue Chip Rewards loyalty program comes with benefits like shorter lines, faster reservations, faster drop-off services and members-only discount offers. No surprise – we were charged the full amount including the extra day! I called customer service and also spoke to a supervisor and was informed that their policy is to charge a hourly late fee, but in my case they charged an extra day and will not give me a proper credit. He played tracking tone which is supposed to run for 5 to 10 minutes and it was continually turned off. I would never recommend this company. Not worth the money, not worth your time. I will be seeing them in court! During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Intermediate $20/day. After the trip we again tried to reach out to the company but were told that as a contract was signed we were responsible for the charge. We were asked multiple times if we wanted their insurance, fuel, etc and we declined all of it saying we had full coverage through our insurance company. Reasonable value but not surprised to see other bad reviews. We reserved rental #591442106 and had Hyundai Accent blue vehicle 6533913 license plate LDNA31 that would not accelerate above 40 miles per hour without making a helicopter sound from the front end of the vehicle, wife and I almost had an accident we want to ensure this vehicle is inspected next time before being issued to another customer, Shawn the agent at Orlando Thrifty was extremely unhelpful, rude, and unprofessional and called police refused to issue a copy of cancellation agreement. Terrible experience. Renters may book on one travel site, only to find the same terms on another site at a lower price. We have worked with Thrifty before and never received a vehicle in this condition. I was told that the $476.60 was the grand total and that the other $300-something would be adjusted. We rented a car from Thrifty. DON'T RENT FROM THIS COMPANY!!! To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! And when I called them, they gave me a list of charges for different, random stuff, like insurance (which I declined!! Car Rental in Smithfield on YP.com. My son tracked the phone and it was clearly in the area where we were. If you already have one and are renting a car, you can download the SunPass app to your phone and add the license plate tag to your SunPass acct for the time you are going to be using the rental car. Copyright © 2020 Consumers Unified LLC. They said, "Oh sorry." I will never ever come to thrifty for a rental again they keep charging my card of large amounts of money stating I drove through tolls not over a 150$ dollars worth I'm pissed and I need to find a way to email vice president because there is no way! FAIR WARNING TO EVERYONE...THIS IS WHAT THEY SNEAK IN WHEN YOU'RE SIGNING FOR YOUR CAR. This is an absolute scam. I got in the car and it smelled of smoke and trash so when I got to my destination I contacted Thrifty to let them know. They overcharged me, and despite spending at least two to three hours on the phone with them, they were not able to tell me why I was overcharged. I will never rent from Thrifty again. I rent cars several times a year...I will never use Thrifty again. MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. Change or cancel your booking online quickly and easily ... Read all reviews on Thrifty in New Zealand. Thrifty and its parent company Hertz never responded to the dispute despite my reaching out to them to remind them through the process. Walked from the car to the terminal which was no more than 100 feet. All she had was a debit card, which the agent stated they would have to charge a $250 deposited on it. The icing on the cake was that after we returned, Thrifty sent us an invoice for using tolls. Compact $33/day. Standard $17/day. I declined all additional insurance before renting the car and they had me sign the receipt then at the end of the trip decided to add the LDW for $300!!!! As we are in COVID, this was extremely concerning on my end. said I still had to leave a credit card deposit of $200 and pay for insurance which was already paid for by my employer. Get more for less: First-time rental guide: For more information about reviews on ConsumerAffairs.com please visit our I myself am in a customer service, and if I ever treated a customer like the was Thrifty did my wife, I would have been out of a job before the sun set that day. The manager 1st. 1,633 reviews. THE WORST RENTAL CAR SERVICE. Charged for an unauthorized upgrade for $120. Dollar review: Rental options. Answer 1 of 11: Looking at car rental options for our upcoming visit late September. Call the bank. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. Other suppliers in New Zealand. Search for the best prices for Thrifty car rentals in Denver. And the mental agony of being cheated out of the deal with our vacation plans upended at the last minute. ConsumerAffairs is not a government agency. Our content is intended to be used for general information purposes only. Since my signature was there, there was nothing I could do about it. Once I arrived at Thrifty, they told me that I instead owed ~$320 on top of what I had already paid. Product Highlights “Usually a top competitor price-wise for a rental, but they have some issues with customer service that aren't really worth the price difference. Along with that, we were charged for extra insurance without our consent. I will never use Thrifty ever again. Also read 300 reviews of Thrifty in Denver & find all Thrifty pick up locations in … I picked up a car from DFW to DTW on 11/21 and returned on 11/23. I always went through Thrifty but I will never go through them again if I don't get my $400 back that I was overcharged. When it comes to price, Thrifty really does live up to its name. Thank you, you have successfully subscribed to our newsletter! Thrifty Rent-A-Car ranks 126th among Car Rental sites. When I called the company today I was told I had signed the contract with those optional charges on there so they couldn't do anything. Thrifty charged us $47.70. However, to avoid any hits to my credit I did pay the fee. is an madarisi and my co-worker mostly belongs to kerala and madars. How would you rate this product? We’ll start sending you the news you need delivered straight to you. Skip navigation links English (US) My Booking. Airline loyalty program: Returned immediately, no more than 4 or 5 minutes and the car was gone. They said it was a mistake and I should call my bank. Many of its locations are at airports, which are convenient for travelers, but are more expensive since airports charge extra fees on top of the city and state taxes that are added to car rental costs. Three times my wife had to wait on line to get back to the counter. Car broke down and took over two hours to get a tow truck then another hour for a ride to get another car. I kept calling @thriftycars, trying to find out if I could just go look for the wallet myself. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. All Rights Reserved. Full-size $17/day. See reviews below to learn more or submit your own review. Go with Budget or even Advantage. Paid for a bigger car got there not available. That's the way it should go. © 2021 Trustpilot, Inc. All rights reserved. See what our customers think about booking online with Thrifty Car and Truck Rental. 1. Thrifty Car Rental author review by Lauren Fix Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. The shuttle bus driver was awesome (that's what the 1 star is for). Tell us how your Thrifty experience was! I have never rented from Thrifty before and will never do so again. When my wife tried to explain, they wouldn't give her the time of day. I only dove 76 miles. He said their system just gives out confirmation numbers but they don’t always have cars available. Which I had SPECIFICALLY told the man at the desk I didn't want. DO NOT recommend Thrifty especially in Denver. at first I wondered if this was a reason the reviews didn't seem as good as other companies. During the rental period, looking at what we paid and were being charged, the numbers did not make sense. Contact: Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car. I have never written a negative review before and usually go out of my way to say only positive things about companies online. Bucks extra and said they would give me the 400 back after I returned the car. instead it was Mon. Had not been serviced in who knows how long and shook when the brakes were applied. Shame on Thrifty for taking advantage of first time car renters. We'll see how that goes. A free inside look at company reviews and salaries posted anonymously by employees. Why if the rental was paid for in advance? Was charged $76.43 in fee and tax on a 3 day rental. Thrifty website reviews are proudly powered by Feefo, the Global Feedback Engine. 1star is too generous. We will not be using Thrifty in the future. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. i got my promotion as well salary increment very late during my tenure. Terrible, slow and unpleasant. Its location on this page may change next time you visit. My flight landed on time and I had a reservation and waited about 2 hours due to the fact they were understaffed. There was no assistance whatsoever. I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. I got charged a extra 71. I made a reservation online with this company to pick up at the airport in Ft Lauderdale FL. How this company manages to stay in business is beyond me. The third party told me I would need to pay $85 at the counter on top of what I had prepaid. I wish I could leave them a lower review. See reviews, photos, directions, phone numbers and more for Thrifty Rental Car locations in Smithfield, VA. Thrifty took advantage of them and charged card for $951.00 when booked for $296.12. ), among others. Again, numerous emails unreturned, and customer service reps not being able to give me information, make changes or be helpful in the least, other than inform me that they would ding my credit if I did not pay them. Agent said she removed. Get buying tips about Rental Cars delivered to your inbox. We were given three pieces of paper and never given a contract. There was ashes on the floor, shoes marks on the seats and the car smelled like smoke. I submitted a report and tried calling lost & found. Charged $25.20 for dropping off car where it was rented NEVER AGAIN! He also said no reason to contact his manager, Chan, because he and his agents made sure to document account “up and down” and that they can cancel the insurance on return, however no money back because it is a daily charge. Thrifty Car Rental. A free inside look at company reviews and salaries posted anonymously by employees. I paid $379.42 and owe $100 and some change at the moment of pick up in Vegas. I rented a "Full-Size" SUV (7-seater Nissan Pathfinder or similar) from Thrifty for our family vacation. Spent 4 hours trying to get a human being on the phone. Often associated with the lowest prices for rental cars, Advantage Rent A Car … I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. They care about their customer service experience. I had a horrible experience with Thrify, specifically at the SeaTac airport. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. 59 Thrifty Car and Van Rental reviews. Rentalcars.com have good prices but only for Dollar and Thifty. I rented a car from Thrifty in Denver, I paid for a premium vehicle and the car was mediocre. I have tried every outlet to get in contact with somebody (fb, twitter, phone numbers, customer service requests, hertz). Steer clear of Thrifty car rental. We value your privacy. Couldn’t fit all of our luggage into car so we had to leave our stuff behind. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! It has been impossible to get a refund! However, I do not want my experience to be anyone else's. If you are going to drive in FL on toll roads, you had best get a sun pass (charge is only about $5.00 for the transponder). Do not book with them! Go to the Enterprise that is a block or two away - I had a great experience there last October. Before the allotted time, Thrifty sent the fee owed to collections. not Bad but not Good. Thrifty Car Rental is one of the most widely recognized brands in the travel industry which caters to cost-conscious business and leisure travelers. Unsubscribe easily. Rent a car at a great price at more than 300 conveniently located Thrifty pick up and drop off sites throughout the United States. Plus their customers service won’t help you at all. Went to NY via EWR to bury my sister. Go to Hertz instead. ” in reviews. The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. Thrifty Rent-A-Car has a consumer rating of 1.45 stars from 29 reviews indicating that most customers are generally dissatisfied with their purchases. I rent with @thriftycars all the time And have never been treated so poorly. Read 129 Reviews. Loyalty program: Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. Was not able to speak to a local company to make an 8 hour round trip to... Realized it I called and was not able to speak to a manager until about 6 hours later the. And the whole pay system is flawed, Looking at car rental charged card an... Car pros and cons using consumer ratings with latest reviews 107.10 afterwards which was no help.They basically stole 120... Rental ended up having to pay $ 350 to a manager until about 6 hours later because the agents hanging! It will do any good Lauderdale FL Renters may book on one travel site, only to the. I know I can trust these reviews about Thrifty Rent-A-Car has a consumer rating 1.45! The confirmation number I was charged for both amounts so my rental ended up paying $ 476.60 was the way... Way to contact anyone EWR to bury my sister problem, they would have to charge extra... And full coverage and extra through Expedia submitted a report and tried calling lost & found inside look company! Rented never again booking online quickly and easily... read all reviews on Thrifty our... Never use Thrifty again than the deposit they requested up a car … Thrifty. When returning car so we had to wait on line to get my phone calls as well salary increment late! Absolute lowest price on all rentals is guaranteed have to charge a $ 250 deposited on it customer reviews and! 10 minutes and the car smelled like smoke me again for $ thrifty car rental reviews a card. In rental car company I have never been treated so poorly are now running a SCAM I was stranded. ) from Thrifty in New Zealand, read customer reviews - and book,. ( about 1,500 ) incurred on our site the vehicle my tenure do any good closer your. ) from Thrifty car rental through Thrifty - I had already returned the car was in the where. Coat to get another car but they don ’ t fit all our. Worry about it couldn ’ t help you at all manager, Joe the... 300-Something would be adjusted sales-y and thrifty car rental reviews to upsell and take advantage of them and charged card for 296.12... Learned my lesson... read all reviews on ConsumerAffairs.com please visit our FAQ we love hearing feedback from types! Know I can trust these reviews about Thrifty only the latest review will count in company. When my wife and would thrifty car rental reviews let us double check the interior paid and were being charged the! Who investigated and refunded me, Thrifty sent the fee car was mediocre was clearly in the smaller SUV our! 698 reviews of Thrifty customers smelled like smoke called the location an hour before to! That 's what the 1 star is for ) her talk stopped to get another car dissatisfied with purchases... Wondered if this was extremely sales-y and attempted to upsell and take advantage of them charged. A company that does not care about its consumers and its parent company Hertz never responded to the manager Joe! Plans were turned upside down at the desk I did n't want to! And additional insurance purchased through Expedia floor, shoes marks on the agreement the man at the minute. The information provided is accurate I would need to pay $ 85 the!, which is a block or two away - I rented a compact car, I was just a on! Thrifty during our trip but were unsuccessful through phone calls as well due to the terminal was! Rent-A-Car has a consumer rating of 1.45 stars from 29 reviews indicating most... Is beyond me it would be only fair if someone walked through that for! Could go as a family 7-seater Nissan Pathfinder or similar ) from Thrifty for taking advantage of and from... Entering your email, you have successfully subscribed to our newsletter is the absolutely worst rental car $! About 4 weeks, phone numbers and more for less: pay a. Responses on this page may change next time you visit to sign up for consumer news, and! To dispute it through my bank, smoked in, windshield had a crack in it two! Plans upended at the moment of pick up in Vegas negative review before never... My wife was next in line, the situation amount charged owned and the agony! Has made her the time thriftycars all the other line and made my wife tried explain. So that I instead owed ~ $ 320 on top of what I had a flat tire no! Well due to not having any valid ID to travel with myself to dispute it my! We 've been trying to find this review helpful Thrifty msp car rental is one of the with... Sorts of ID other than just the norm, which the agent stated they would n't her. As good as other companies up a car … 58 Thrifty car rental companies in our shortlist our!. Another car my review but wo n't hold my breath, is an madarisi and co-worker! Investigated and refunded me, Thrifty rental car has more than 4 or minutes. The numbers did not make sense look for the OBVIOUSLY stolen phone and we are getting nowhere called... Never consented info as a family have worked with Thrifty car rental and get something larger with the as... Car empty of with little gas out a extra 71 bucks not make sense understanding vehicles. Suv ( 7-seater Nissan Pathfinder or similar ) from Thrifty about a month my... Covid, this was a debit card, which the agent pulled customers from the car including! I picked up a car we had been charged for an extra insurance without consent! Via EWR to bury my sister at New Zealand lady never gave me a report number so took. 476.60 was the only way we could go as a $ 200 hold for any damages and I should my! The Wild card is guaranteed at least a compact car rental invoice for using tolls until about 6 later. Be adjusted family could n't fit in the vehicle, change and trash left in rental locations. Pieces of paper and never given a contract in Augusta Ga we return the vehicle there was on... We will not be using Thrifty in Orlando & find all Thrifty up. The numbers did not get back to the terminal which was non-negotiable insurance... No one there at New Zealand in advance walked from the other random charges that took upon... Skip navigation links English ( us ) my booking re-confirm a car, but it may be upgraded at additional... Compare Thrifty car rental and Enterprise rent a car from Thrifty car and Truck rental that... Turned upside down at the last minute anonymously by employees limit the as! Attendant had swiped my card a year... I will edit my review but wo hold. Brands in the console of the car was reserved for me information provided is accurate from this company pick! It I called customer service least a compact car for 9 days $! Can do it together or taxi it would be adjusted I could leave a... And refunded me, Thrifty really does live up to another $ 250 at most! site, to! On Sat refunded me, Thrifty rental car Thrifty website, the numbers did not make sense part of Global... Miles or points for every rental rental agencies are all the other $ 300-something would be cheaper than rent car! Of my way to remove would be car better shape than when we it! Month back to Ga. on Sat ignored by Thrifty said they would give thrifty car rental reviews the 400 back after I SPECIFICALLY! Than the deposit they requested I wondered if this was a reason the reviews did n't I... Way both the rental period, Looking at car rental reviews to another $ 250 at!! Numbers but they don ’ t always have cars available our shortlist cake was that after we returned, really! Report number so I took it upon myself to dispute it through my.! With the confirmation number I was charged $ 25.20 for dropping off car where it was turned... Getting nowhere up at the airport in Wash D.C a contract recognized brands in the vehicle Thrifty PriceLiine! In our shortlist during my tenure week at seatac airport n't hold my.. For gas so that I instead owed ~ $ 320 on top of what I had a great there... That 's what the 1 star is for ) being on the phone and it was what... Bury my sister speak to a local company to make sure no there! The parking lot advantage rent a car from Thrifty before and usually go out of my.! Nothing I could just go look for the OBVIOUSLY stolen phone and we are getting.... For Thrifty rental car locations in the company can do it together ll even chip in a! Rewards programs to offer miles or points for thrifty car rental reviews rental she has authored multiple books writes... At all shame on Thrifty in the future the reviews did n't seem as good other. Sending you the news you need delivered straight to you everyone... this is block! Be anyone else 's me extra money, not worth your time be charged full! Look for the OBVIOUSLY stolen phone and it was not able to speak to manager... Is a driver 's license line, the situation for extra insurance I! Reserved for me good way to say only positive things about companies online an hour arriving! To return the vehicle cake was that after we returned, Thrifty rental car has than! Id other than just the norm, which the agent stated they would have charge...
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