Product differentiation is the practice of separating your product from others in the market to create a distinct selling advantage. So why does one (Coca-Cola) consistently out-sell the other? By convincing customers and prospective buyers of the superiority and uniqueness of their products, the company creates a perceived competitive advantage. Product differentiation is a marketing process that has the objective of making customers perceive the product of a specific firm as unique or superior to any other product belonging to the same group, and so creating a sense of value. Product differentiation is a marketing process in which a product is differentiated from others. Installing and learning new bells and whistles is more hassle than the increase in productivity. A product differentiation strategy may require adding new functional features or might be as simple as redesigning packaging. For small companies, this can be great. From a customer point of view, a new product can actually be more of a headache than a blessing. What Is Product Differentiation? In actuality, no company can measure and quantify the level of coolness or style their product offers. First coined by Harvard economist Edward Chamberlin in his 1933 publication The Theory of Monopolistic Competition, product differentiation deals with the process of separating one’s products or services from the existing competition in the market. For smaller, local companies that are trying to stand out from national brands, it's common to emphasize that they're a local business. Types of product differentiation in marketing. Sometimes differentiation marketing doesn't require any changes to the product but involves creating a new advertising campaign or other promotions. How difficult is it to purchase the product? We usually think first of marketing because it’s marketing who focuses on product positioning and is often the first touchpoint for a customer or prospect. And it’s worth noting that there is no right way to approach product differentiation. The goal of this tactic is to help businesses develop a competitive advantage and define compelling unique selling propositions (USPs) that set their product apart from competitors. To distinguish the product from another product by a competitor or by the same organisation. At market level, differentiation is the way through which the quality of goods is improved over time thanks to innovation. Product differentiation is process used by companies to clarify the differences between their products and other products on the market. Know your market. During a customer’s purchasing decision-making process (or buyer’s journey), the customer will evaluate available products and will make assumptions by comparing those available products. Simply put, product differentiation is the process a company uses to make its products or services stand out. Product Differentiation Strategy. Keurig differentiates itself with the ease of use of coffee pods. Product differentiation is why a customer buys your product. Examples of Mixed Differentiation: Vehicles of the same class and similar price points from two different manufacturers. When making decisions regarding horizontally differentiated products, it often boils down to the customer’s personal preference. It includes anything that gives a product appeal to customers including quality, branding, cost and features. A product differentiation strategy should demonstrate that a product can do everything the competing choices can but has additional benefits no one else offers. If Company X produces a coffee maker virtually identical to that of Company Y, Company X may offer a version at a lower cost. A formula that is costly -or impossible- for your competitors to recreate is central. Product Differentiation •A business level strategy intended to: -increase the perceived value of the firm's products If a product is perceived to be better than its competitors, consumers will consider it worth the higher price. Hubspot defines it as: the strategy used by businesses to highlight the unique features and benefits of its product or service to separate it from competitors. Product differentiation is what makes your product or service stand out to your target audience. Those other products can include competitors but also a company’s own products, to prevent overlap between the offerings. The offers that appear in this table are from partnerships from which Investopedia receives compensation. A differentiated product can increase brand loyalty and even survive a higher price point. Beardbrand positions their products with a specific product ethos. Vertical differentiation: Distinctions in products that can be evaluated in terms of quality. Think Coca-Cola and Pepsi. Product differentiation is a key part of your overall product strategy. Take note of the market your product serves. The ideal process is different for every product, team, and organization. 1. What do they want? If you go to the coffee isle of your local supermarket you may find 10 brands of coffee. Product differentiation is a process used in marketingthat identifies and communicates the unique value a product or brand brings to the table when compared to competitors. As stated earlier, the differences between the products can be physical in nature or measurable, such as the lowest-price gym in a region. A product’s unique selling proposition (USP) can be literally anything that makes it unique or different from others out there. Product differentiation is the process of distinguishing the product from that of the competitors so that consumers can be attracted. Hill's Science Diet conveys the message that this cat food was developed by real experts. Each brand has worked hard to make itself stand out so that you'll choose it. Quality: How does the quality, reliability, and ruggedness of your product compare to others on the market? Product differentiation is one of the effective ways a company can set itself apart from other players in the market. There are three types of product differentiation: 1. The marketing team communicates these unique qualities through their campaigns and promotions. Installing and learning new bells and whistles is more hassle than the increase in productivity. Differentiation may be reflected in the name, packaging, and promotion of a product. Examples of Horizontal Differentiation: Pepsi vs Coca Cola, bottled water brands, types of dish soap. A value proposition refers to a business or marketing statement that summarizes why a consumer should buy a product or use a service. product differentiation definition: emphasis on the difference between a particular product and those that are similar: . Ready to start focusing on product differentiation but not sure where to start? What … Here’s a few examples of ways companies can differentiate their products from others in the market. In fact, virtually every department within an organization can play a role in product differentiation. Marketing team Visual brand language is often the key point of differentiation for many businesses — indeed, this is the reason that Coca-Cola outperforms Pepsi year in and year out, its brand is simply stronger.. Differentiation depends on customer perception. These two sodas are largely the same and can be bought for a similar price. Typically, this process starts with adding additional features to the product th… In many industries, the barrier to entry has dropped significantly in recent years. Organizations with multiple products in their portfolio may use differentiation to separate their various products from one another and prevent cannibalization. How is the product different or unique from others in the same category? The strategy might be to focus on a lower price point or that it's a locally-owned business. These products offer the same thing at the same price point. It can be analysed using the Boston Matrix. Also, the added level of service that results from being in "your neighborhood" is a way for companies to showcase their high-quality service or product but also justify a higher price versus national brands. To differentiation based on a niche market to match a role in product differentiation:. 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